CitiMortgage Assistance, Citibank Mortgage Help

If you are having trouble with your payments contact CitiMortgage Homeowner Assistance Team who are a specialized group of people that provide solutions to troubled borrowers nationwide. You may seek a change in certain parts of your mortgage loan agreement through a suitable loan modification program or may explore the options of refinancing your mortgage with a home equity or refinance loan.


Forbearance, Short Sale, Deed in lieu of Foreclosure are other options that can help you out of the debt at different stages of mortgage delinquency. If you are an underwater customer then you may be found eligible to qualify for the Homeowner Affordability and Stability Plan, which will allow you to refinance to a lower interest rate.


Make sure when you call for CitiMortgage Hardship Assistance your have certain documentation ready at your side. These documents may include pay stubs for the last two months, W2/tax return or business statement for the previous year and bank statements of your personal accounts for the last 6 months. In any case, you will be contacted by CitiMortgage Loss Mitigation Department, automatically when you fall behind the payment schedule by more than 60 days.

Citibank Mortgage Help Number

Contact CitiMortgage customer service in case you need any sort of mortgage assistance. You can also submit information and receive Customer Hardship Assistance Package online.


Phone Number: 1-800-283-7918


You can also contact HUD certified counseling agency at 1-800-569-4287 in order to obtain information from the Department of Housing and Urban Development.


Ask a HUD representative for a possible mortgage solution: 1-888-995-HOPE


Website: www.citimortgage.com