Some have got their mortgage account converted to Wells Fargo and a letter to this effect has already been sent to them. They can now visit a dedicated welcome page available online or call at 1-877-213-7063 for questions related to their account. Moreover, they can visit Wells Fargo Online to get online mortgage access to their account and send payments using the new address provided on the letter issued by the bank.
The customers with loan account lying still with Wachovia can continue paying as usual till the time they do not receive intimation about any change. Moreover, they can still use Wachovia Online Services to pay mortgage online and call 1-800-642-0257 for questions pertaining to their account.
Wachovia Mortgage Corporation
The purchase happened in 2008, but the process of integration is still on. It was estimated at the time of acquisition that the entire process could take at least three years to complete. Prior to merger in that year, Wachovia Mortgage Corporation was known as a major player in the industry, which further got strengthened in 2006 with the purchase of Golden West Financial, a well-acknowledged and popular mortgage servicing company operating under the name World Savings Bank.
This deal helped Wachovia widen its reach in California and 10 other states where World Savings Bank had a good stronghold. But there was the different side of the story as well. Most experts believe that it was that deal that brought down the fate of Wachovia Mortgage FSB, and ultimately led to its sale to Wells Fargo, since there was a huge loss in option ARMs loans (Pick-A-Pay), the specialized and most popular division of Golden West Financial. Nevertheless, the broad range of loan products and services, not forgetting the great interest rates for which the company was known nationwide, are still available under the Wells Fargo brand name.
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